Who is responsible for the processing of your data?

PLANET ZEN s.r.o., reg. No. 27593053, file No. C 117577, company registered with the Municipal Court in Prague, registered office Praha 1, Opletalova 1013/59, ZIP 110 00. Contact e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., contact phone: +420 225 303 116.

Which data are we collecting?

The first name, last name, e-mail, phone number, address, date of birth, the employer.

How do we treat your data and who has access to it?

We can legally provide your data to our service providers. The service providers may e.g. include shipping companies, reservation system providers, SMS system providers and the website administrators of our company. All information is technically secured through organisational measures, so that it cannot be randomly or illegally accessed, amended, destroyed, lost and/or otherwise misused. These measures primarily include rules for work with information systems, personal data processing only by designated staff, protection of rooms and PCs with the databases against the intrusion of third parties and the confidentiality obligation for persons involved in personal data processing.

For what purpose are we using your data?

We are using your data for easier ordering, payments and tracking of your visits to PLANET ZEN, for reading your credit card discounts as part of your membership in the Harmony Club, for contact in emergency situations and for sending our business messages, also via electronic means (SMS, e-mail).

Legal base for data processing

Consent of the entity with the data in accordance with clause 6, par 1, letter a) and/or fulfilment of the contract in accordance with clause 6, par. 1, letter b) of the said Regulation.

Period for which your personal data will be maintained

As long as you use the PLANET ZEN services and one year after termination.

Rationale for the data entity

The consent is not compulsory. You have the right to access personal data, correct it, delete it and/or restrict the processing. You have the right to raise an objection with the administrator against processing and you have the right to data transferability. You can withdraw your consent at any time through a message to the administrator sent in a letter, via phone or e-mail using the contact details stated above. You can file a complaint with the supervisory authority which is the Office for Personal Data Protection: Pplk. Sochora 27, 170 00 Praha 7.

Special rationale for the data entity regarding direct marketing

You have the right to raise an objection through a message to the administrator sent in a letter, via phone or e-mail using the contact details stated above. After receiving your objection, the administrator will immediately terminate further marketing.